Tariff changes effective from 31st January

Tariff changes Jersey  

The price of gas will be increasing from the 31 January 2024. There will be an increase of 12% for our domestic customers.  

For an average household this is approximately £13.80 per month* 

The price rise is due to several factors. Inflationary pressures on operating and importation costs, high interest rates impacting on capital investment programme and continued volatility in wholesale market means that we need to implement a price increase. The last increase in Jersey and Guernsey was November 2022.  A review of these prices will take place in six months' time with a view that if market conditions are favourable prices may change. 

We know even the smallest increases can sometimes be exceedingly difficult for customers and we want to be as supportive as we can during this time, our customer services teams are here to help and can be reached on 01534 755500 

Help to manage your energy: 

We operate a Priority Care scheme. If you are identified as vulnerable, please register with us here:  Priority care (islandenergy.je) 

We offer free expert advice on how to make your home more energy efficient. Our advisers will review the settings on your appliances to ensure they're working effectively; helping you to save energy and money:  Book your free energy review with Island Energy 

You can also manage your heating using your smartphone, customise individual room temperatures, and cut down on your bills. Smart Home (islandenergy.je) 

*Based on basic domestic tariff 7,500kwh